(1) You must arrive for your treatment appointment at least 5 minutes before the scheduled start time.
(2) In the case of lateness for the agreed treatment, Day Spa Vita'O reserves the right to shorten the duration of the treatment.
(3) For the sake of comfort of Day Spa Vita'O clients, please keep quiet and do not use mobile phones in the treatment area.
(4) The Day Spa Vita'O reserves the right to interrupt or refuse to provide the treatment by the therapist if the therapist encounters inappropriate behaviour of the client (aggression, vulgarity, sexual proposals, etc.).
(5) If the client has any health contraindications to a treatment, e.g. illness, pregnancy, ongoing medical treatment, recent medical treatment or other, the client is obliged to inform the therapist before the start of the treatment.
(6) We recommend avoiding sunbathing and eating heavy meals before and after the treatments.
(7) The purchase of a given treatment is tantamount to the client declaring that he/she has no health contraindications to use the selected service and that he/she has read the Vita'O Day Spa label and accepts its terms and conditions.
(8) By booking an appointment, the client thereby consents to the sending of marketing content by e-mail and sms.
(1) gift vouchers can be purchased via the website www.spavitao.pl and in the showroom.
(2) all vouchers are defined by an expiry date. Once redeemed, the voucher/carnet is valid for 3 months.
(3) The voucher may be transferred to another person for redemption.
(4) Reservations for a massage using a gift voucher are made only by contacting the reception desk at Day Spa Vita'O by phone or email at.
(5) The voucher cannot be combined with other promotions and packages.
(6) In the event that a customer fails to attend an appointment for a treatment and does not inform the reception desk at least 6 hours before the start of the planned visit, the amount for which the voucher was written will be reduced by the total value of the reservation in accordance with the current price list.
(7) A purchased voucher cannot be returned/exchanged.
(8) the voucher cannot be used to purchasecosmetics and wellness blends, as well as other retail products includedin the Vita'O Day Spa offer.
